
Help Corner
The most common questions, answered. Canโt find yours? Use the form below
The game is free to download. Some extras, like cosmetic items, can be bought inside the game, and nothing in the story is locked behind a payment.
Yes! Most of the game works without an internet connection. You only need to be online to sync your save, to buy items, and to join community events.
Sign in with the same account you used before, then open Settings and tap Restore. Your save and your purchases will come back to your device.
Pixel Blossom runs on iOS, Android and PC (Steam). Console versions are coming soon.
First, update the game to the latest version and restart your device. If it keeps happening, send us a message with the form below and tell us your device and what you were doing when it happened.
Refunds are handled by the store you bought from (App Store, Google Play or Steam), so please contact them directly. If you need help, we're happy to point you in the right direction.
Use the contact form on this page and pick the Bug report or Feedback topic. You can also tell us on Discord, where we read every message.

Help Corner
The most common questions, answered. Canโt find yours? Use the form below
The game is free to download. Some extras, like cosmetic items, can be bought inside the game, and nothing in the story is locked behind a payment.
Yes! Most of the game works without an internet connection. You only need to be online to sync your save, to buy items, and to join community events.
Sign in with the same account you used before, then open Settings and tap Restore. Your save and your purchases will come back to your device.
Pixel Blossom runs on iOS, Android and PC (Steam). Console versions are coming soon.
First, update the game to the latest version and restart your device. If it keeps happening, send us a message with the form below and tell us your device and what you were doing when it happened.
Refunds are handled by the store you bought from (App Store, Google Play or Steam), so please contact them directly. If you need help, we're happy to point you in the right direction.
Use the contact form on this page and pick the Bug report or Feedback topic. You can also tell us on Discord, where we read every message.

Still need help?
Send us a message and we will reply within 1-2 days

Still need help?
Send us a message and we will reply within 1-2 days
